

Hello! I'm Jo-Ann, also known as 'JoJo', 'Jo', or 'JLai' —A creative by heart, a fervent lover of handmade jewellery and travelling, a wife, and a cat mama, with a genuine love and interest for animals and their welfare. Besides this, I'm currently trying out the 'waters' in a new industry as a Veterinary Clinic Administrator & FOH and as well as a part-time Solopreneur based in the vibrant heart of Carshalton, Surrey, UK.
With over 15 years of hands-on experience in the corporate world as well as in other industries, my journey has taken me across borders, from the sunny shores of Aruba 🇦🇼 to the bustling streets of the Netherlands 🇳🇱, and now rooted firmly in the UK 🇬🇧. This diverse background and experience have equipped me with a global perspective and a rich tapestry of transferrable skills.
Within this portfolio, you'll discover more about me in both my personal as well as my professional life; more than just case studies showcasing successful collaborations with clients and recommendations received by previous employers and team members. Delve into a treasure trove of insightful blog posts, where I offer glimpses into my world, share valuable perspectives, and spark inspiration.
Whether you're seeking practical insights, craving creative sparks, or simply intrigued by what makes me tick, you're in the right place. Feel free to wander, wonder, and connect through the link(s) provided above – I'd love to hear from you.
At the heart of who I am is a deep belief in being unapologetically authentic. I value showing up as my true self—genuine, honest, and wholehearted—in all areas of life, whether personal or professional.
Empathy, compassion, and kindness are non-negotiables for me. I believe in treating people with respect, meeting them where they are, and creating meaningful, genuine connections. I admire and surround myself with others who lead with integrity, who speak the truth with courage (even when it's uncomfortable), and who value loyalty, transparency, and open-mindedness.
Humour, fun, and a positive mindset are also important to me—because life should be enjoyed, not just managed. I believe in doing everything I do with excellence, care, and purpose. I take pride in delivering high-quality support and showing up fully for others, whether that’s in a personal or professional setting.
It’s not about quantity for me—it’s about quality, depth and sincerity. I strive to build long-term, genuine friendships and connections wherever I go, and I naturally gravitate toward people who value the same.
In short, I believe in being real, kind, and committed to making a positive impact—together.